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Below is a list of the questions we
are most commonly asked. Please feel free to get
in touch if you have any further enquiries.
Do you require
a deposit?
A non-refundable £100 deposit will confirm any booking. A receipt will be sent to you confirming the booking, wedding date and remainder to pay.
When is the balance due?
On the wedding day in the form of a cheque (it is a good idea to give it to your Best Man to pass on).
Will you follow a list of requested shots?
Of course. TDH media appreciates that some clients wish to be guided throughout their day, while others have very definite plans and expectations. Individuality is what we are all about.
Are we expected to provide you with any food and drink?
Not at all. You have enough to pay for!
What do you wear on the day?
A smart suit, shirt, tie and shoes.
What is a video license for?
The clergy require it for copyright of the hymns, choir and organist. It is obtained by you from the church.
How soon after the wedding will my DVDs be finished?
We aim to have a copy awaiting your approval by the day you arrive back from your honeymoon, usually two weeks after your wedding. During peak season, this may occasionally extend to three weeks, but never any longer.
Can we choose the music for the video?
We'd prefer not have it any other way. It is a must for that personal touch!
What is your cancellation/postponement policy?
We don't operate one! We put as much trust in you guys as you do in us.
By which methods do you accept payment?
Cheques or cash.
May I have the master tapes after the DVD is complete?
Yes you may. But we do not make duplicates, so if you were to lose or damage them, there would be no possibility of any replacement.
Do you record, edit and supply in HD?
Not yet. Mainly for the reason of cost. This is new technology in the area of recordable media. Each Blu-ray DVD costs around £20. This cost, of course, would have to be absorbed by the customer, which could add around a further £200 to the final cost of a package. We hope to be fully-HD by the end of 2009, when costs should have lessened comparatively.
Are you insured?
We are, we have full Public and Professional Indemnity insurance up to £1,000,000.
How safe are my digital files?
The moment we finish filming and shooting your wedding, everything is backed up, twice over;
once on Raid storage system and again on an optical disk.
Can I purchase additional copies of my DVD?
Extra copies of your DVD can be purchased for £10 each at any time after your wedding.
A non-refundable £100 deposit will confirm any booking. A receipt will be sent to you confirming the booking, wedding date and remainder to pay.
When is the balance due?
On the wedding day in the form of a cheque (it is a good idea to give it to your Best Man to pass on).
Will you follow a list of requested shots?
Of course. TDH media appreciates that some clients wish to be guided throughout their day, while others have very definite plans and expectations. Individuality is what we are all about.
Are we expected to provide you with any food and drink?
Not at all. You have enough to pay for!
What do you wear on the day?
A smart suit, shirt, tie and shoes.
What is a video license for?
The clergy require it for copyright of the hymns, choir and organist. It is obtained by you from the church.
How soon after the wedding will my DVDs be finished?
We aim to have a copy awaiting your approval by the day you arrive back from your honeymoon, usually two weeks after your wedding. During peak season, this may occasionally extend to three weeks, but never any longer.
Can we choose the music for the video?
We'd prefer not have it any other way. It is a must for that personal touch!
What is your cancellation/postponement policy?
We don't operate one! We put as much trust in you guys as you do in us.
By which methods do you accept payment?
Cheques or cash.
May I have the master tapes after the DVD is complete?
Yes you may. But we do not make duplicates, so if you were to lose or damage them, there would be no possibility of any replacement.
Do you record, edit and supply in HD?
Not yet. Mainly for the reason of cost. This is new technology in the area of recordable media. Each Blu-ray DVD costs around £20. This cost, of course, would have to be absorbed by the customer, which could add around a further £200 to the final cost of a package. We hope to be fully-HD by the end of 2009, when costs should have lessened comparatively.
Are you insured?
We are, we have full Public and Professional Indemnity insurance up to £1,000,000.
How safe are my digital files?
The moment we finish filming and shooting your wedding, everything is backed up, twice over;
once on Raid storage system and again on an optical disk.
Can I purchase additional copies of my DVD?
Extra copies of your DVD can be purchased for £10 each at any time after your wedding.
Want to check
availability?
Get in touch.
email
info@tdhmedia.co.uk
landline
020 8300 0174
mobile
07989 596491
availability?
Get in touch.
info@tdhmedia.co.uk
landline
020 8300 0174
mobile
07989 596491